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Faxing issue over a FXS module?
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TOPIC: Faxing issue over a FXS module?
#44515
Faxing issue over a FXS module? 2 Years, 3 Months ago Karma: 10
We started to have issue sending faxes using our TDM card. We are getting the error message: NG (Poor Line Condition). Is this issue on the PBX side or on the telco side? I would think this issue is on the telco side, but wanted to be 100% sure before calling them. This issue also started when we had a big storm over here. Not sure if it's weather related...

Thanks!
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hinzinho
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#44543
Re:Faxing issue over a FXS module? 2 Years, 3 Months ago Karma: 39
You should test the line with an analog phone or even with an analog fax. If it works good, the problem may be the card. BTW i guess you mean fxo module.

regards,

Rafael
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rafael
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Gender: Male Elastix Location: Ecuador Birthday: 10/11
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#44548
Re:Faxing issue over a FXS module? 2 Years, 3 Months ago Karma: 10
Actually it's a FXS. This is my setup:

Fax machine <--> TDM with FXS module <--> PRI card <--> PRI Circuit
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hinzinho
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Last Edit: 2010/01/27 18:54 By hinzinho.
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#44555
Re:Faxing issue over a FXS module? 2 Years, 3 Months ago Karma: 104
Try to send the fax right from your Elastix machine using your pri, and if it works fine forget about your telco and focus on your TDM and fax.
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ramoncio
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#46323
Re:Faxing issue over a FXS module? 2 Years, 2 Months ago Karma: 10
I am still having this issue. Got our Telco to monitor our PRI line and they didn't see any error. I guess I will replace my TDM card and see if it helps.

I tried to setup with the virtual fax in Elastix using the Elastix w/o Tears (EWOT), but I don't think I set it up correctly. The instructions from EWOT shows how to configure it from incoming fax. How do you set it up for outgoing?
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hinzinho
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#46325
Re:Faxing issue over a FXS module? 2 Years, 2 Months ago Karma: 1
both sending and receiving fax is neatly explained in EWOT.
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ashir24
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